felt tips

What makes a good brand?

A well thought out brand can add significant value to your product and business as a whole by attracting customers and retaining them. The purpose of a brand is to create recognition, desire, and trust, and there are two key factors to doing this well: authenticity and consistency.

Business expenses and how to claim them

Making things inevitably costs money. You spend on materials, tools, and classes, and sometimes the outgoings can seem endless. But when you’re making things to sell, these are the costs of doing business – otherwise known as business expenses! When you keep track of these costs and include them in your tax return, they reduce the amount of tax you pay.

2022: A Year in Review

It’s that time of year where we review what’s happened on Felt in the past 12 months and share some behind-the-scenes insights. This year it’s a look at Felt in the post-Covid period, from traffic and sales, to demographics and devices. Based on what we’ve observed, we’ve noted some trends and come up with some tips for you to try out in 2023!

Top tips to promote your Felt shop

It can be uncomfortable to talk yourself up, but when you promote your Felt shop, you’re also encouraging your customers to shop local, support small businesses, and invest in local creativity. Visitors to Felt often purchase from more than one seller, so promoting your Felt shop not only increases your own sales and profile, but pays it forward to other makers in the community. Everybody wins!

Meet the Felt team

Felt is based in Christchurch, New Zealand, and run by a dedicated team of four: Lucy, Marcel, Jo, and Blake. For Felt’s birthday, the team stepped out from behind the website to answer some questions about what they do, why they do it, and what it’s like to work on Felt.

Mobile-friendly listing process from Friday 1 May

This Friday 1 May, we’re releasing the exciting final phase of mobile friendly Felt: the listing process. Felt may be briefly offline between 9.30 and 10am on Friday as we go live with the update. Next time you visit Felt to list something new, or edit an existing listing, you’ll be able to do it from your phone or tablet, and you get to take these shiny new tools for a spin!