Confirmation of Payee is a service currently being phased in by participating New Zealand banks to confirm payee details on payments using mobile banking apps or internet banking. If you offer bank deposit as a payment method, your Felt payment preferences must include the exact name registered to your account to get a perfect match.
As a Felt seller, you’re part of an awesome community of makers, artists, designers, and craftspeople. Together we are one of the largest collectives of makers and creatives in New Zealand – when we’re all pulling together and sharing the same message, that’s a powerful voice.
Grab some gorgeous Christmas Gift Guide graphics to make your own social media posts. This year’s design by Helene Hall of Heysmartypants is SO beautiful – colourful, eye-catching, and quintessentially Kiwi – get it out there!
Customer enquiries through Felt are great opportunities to make sales, and there’s a process you should be following to make sure you’re supporting the system and operating within Felt’s terms of use. There’s lots of reasons a customer might contact you before making a purchase.
When the kōwhai is out, blossom is bursting through, and the sun is shining, it can only mean one thing – it’s the perfect time to put some spring energy into your Felt shop! We’ve divvied up key housekeeping tasks so you can follow the steps and complete a full shop spring clean.
Pricing is an endlessly tricky topic, and while sometimes it comes down to a bit of trial and error, there are some fundamental factors that can make all the difference to whether you make money. Here are six common pricing mistakes that are easy to make, but easy to avoid if you know what to look out for.
Over the years we’ve asked sellers on Felt to share their advice about selling online, running a business, and living a creative life. You have responded with absolute gold. Enjoy the third instalment in a Felt Tips series, straight from our hardworking hivemind!
A well thought out brand can add significant value to your product and business as a whole by attracting customers and retaining them. The purpose of a brand is to create recognition, desire, and trust, and there are two key factors to doing this well: authenticity and consistency.
If it seems like scams are everywhere at the moment, that’s because they really are. Wherever you can receive messages, you’re at risk of contact from scammers, including Felt. And the best defence against them? Knowing how to spot them.
From the moment a customer encounters your product or brand, to the point they are ready to buy, there’s a bunch of things you can do to make sure their path to purchasing from you is a smooth one.