I have a Bachelor of Design from Massey Wellington and have been in the rag trade for around 13 years. I enjoy juggling a young family and working from a home studio producing small exclusive runs and one off pieces.
In my work I seek to incorporate sustainable products and processes and have a fascination for small and intricately worked details.
I take pride in finishing the inside of my pieces to the same high standard as the outside.
Sailor Spy :: Terms and Conditions
I offer the following layby terms: 30% non-refundable deposit. 3 months to pay the balance. Garments will be shipped once the full purchase price is received. Please contact me prior to placing your order, to let me know you wish to do this.
Made to Order versus Ready to Ship
All garments are ready to ship unless stated otherwise in the listing. Sometimes I have fabric available to make a custom order - please contact me if you are interested in something but don't see your size. You should allow extra time for delivery on made-to-order items. A time frame will be discussed and agreed before work on your order starts. Please note that made-to-measure orders are final and no refunds can be offered because you changed your mind.
All items are shipped via New Zealand Couriers and will be delivered overnight to most cities.
***Please note that Rural Delivery in New Zealand incurs an additional charge of $5 per order and you will need to allow an extra 1-2 days for delivery.****
Orders cannot be shipped until the correct amount of postage has been received.
You will receive an email confirming your order has been shipped and providing you with a tracking number. Insurance is included in the postage cost, should your order fail to be delivered for any reason, please contact us to arrange a replacement or refund.
For international orders, please contact me prior to placing your order so that we can confirm the best shipping rate for you.
Refunds and Exchanges
All sales are final – we are unable to accept a return because you have changed your mind so please choose carefully.
Returns for faulty or wrongly sent items may return to us within 1 month of purchase, provided it is received in the original condition it was sent, with tags. You may also request to exchange a garment for another size or colour (subject to availability). Please convo me through the contact seller button and I'll organise this for you.
This policy fulfils our obligations under the New Zealand Fair Trading Act 1986 and the Consumer Guarantees Act 1993
Additional Policies and FAQs
I'm open to custom orders and provide a fitting and alteration service on my garments for a small additional charge (you need to be able to attend fittings in my Christchurch based studio). Please convo me through the contact seller button to make an appointment.
These terms and conditions may be subject to change without notice. Last updated March 2012