Small, attractive things that go everywhere with you because they’re attached to your bag or wallet or cellphone are easy to become fond of, and I hate it when something that I’ve grown to really like breaks or becomes unusable. I therefore purchase my supplies with quality and durability in mind, and test my designs by covering my bags and zippers with them and by giving them away to friends to test. When I find that a charm breaks easily or doesn’t wear well, I take it off the market while I try to make it more durable, or I discontinue the design altogether. This means that you can be sure you are not purchasing a cheap, throwaway charm. Buy and give with confidence.
If, however, your charm does break, just send me a message, and we can organise a refund or replacement.

The ‘durability’ rating you will see in MadeOfCharm’s item descriptions is designed to give you an idea of which items are fit for what purposes. Items with a ‘strong’ durability rating are reasonably rugged and should tolerate being thrown around on luggage, backpacks, school bags, etc. Items with a ‘medium’ durability rating might not cope with really rough treatment, but should still wear well for normal use. Items with a ‘lightweight’ rating often contain materials like glass, crystal, and plated metals: they are made with durability in mind, but won’t stand up to being heavily stepped on or dropped on hard surfaces too many times.
Please note that the durability rating is intended as a guide to help you make an informed purchase, not a guarantee.

- - - Many uses - - -
*Do you have a bag with a dark interior that makes it hard to see the interior pockets? Loop a sparkly or brightly coloured charm onto the pocket zipper, and your zipper will become easier to see as well as easier to grab.
*Charms can be used as identification for bags, backpacks, jackets, luggage, cellphones, keys, sleeping bags, etc. …
*MadeOfCharm charms make fabulous stocking stuffers, ‘thinking of you’ and ‘just because’ gifts. If you’re giving a bag or suitcase as a gift, attaching a charm that you know the recipient will love adds a sweet little ‘garnish’ to your gift.
*Charms can be hung on anything. Hang them as Christmas tree ornaments that can double as wee gifts. *Thread one onto a belt loop or jacket zipper as a little ‘pet’ that can go anywhere with you.
*Surprise someone by hanging a charm off their bedroom door-handle, or loop one onto someone’s coffee cup handle as a surprise ‘I love you’ present one morning … a tiny present that can go anywhere and will remind someone they are loved every time they see it will surely be cherished.
*Charms are lightweight and easy to post, making them perfect gifts for recipients overseas.
*If you’re giving a bottle of something as a gift, hang or tie a charm on the bottle’s neck as an extra flourish.
*If you love to do fancy gift-wrapping, tie a cellphone charm onto the present as part of the wrapping, maybe dangling with the ribbons. You could even use the charms instead of gift tags, matching the charm to the recipient as a clue as to whom the present is for.
*If you’re making your own Christmas crackers, cellphone charms make fabulous surprises to put inside.

- - - Shipping and packaging - - -
Please note that the "Free with another item" wording in MadeOfCharm's listings means that you'll only pay for shipping on one item: all other items in the same order ship free of charge. The item that has the highest shipping cost is the item that will determine the shipping rate you pay.
Some customers have found the "Free with another item" wording confusing, but unfortunately it is encoded into the Felt website and so I have no control over it.

I typically post purchases on the working day after I receive payment.
Purchases of more than 5 items are automatically upgraded to Tracked ParcelPost, at no extra charge.
Tracked ParcelPost has a delivery target of 1-3 days, but can in fact take up to a week to arrive. Please take note of this if you live far away from the Waikato – in Christchurch, for example. I cannot offer a courier or overnight service.

International tracking is unavailable at this time; however, in the unlikely event of a parcel going missing, send me a message and we’ll work out a refund or replacement.
Please note that international buyers are responsible for any customs or duties charges that may apply.

I use mostly second-hand packing supplies, in the belief that this is good for the environment and good for the soul. I make sure that all of these reused materials are sound and clean before I use them.
In the interests of reducing the amount of resources we consume, I do not include a paper invoice with your purchase unless you specifically request one. PayPal automatically sends an invoice via E-mail, so you can of course print that for your records if you wish.