How do I contact a seller?

If you have an enquiry for a Felt seller, you can contact them through their shop using the contact link in the left hand column. You must be logged in to Felt to send or receive messages.

If you've made a purchase and wish to contact the seller, log in to your account and select "items you've bought" under Purchases on your main account page. This will show you a list of all your purchases. To the right of each item on the list is a link to contact the seller.

Please note that it is against Felt's terms and conditions to use the messaging feature to exchange contact details (including email addresses, unless the transaction requires sending an electronic file) or conduct a transaction that bypasses Felt's checkout.

If you have any questions about contacting a seller please contact us.

 

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