Shopping on Felt

We want your shopping experience on Felt to be exceptional! If you have any problems placing an order or completing a purchase, or if you can't find the information you need here, please don't hesitate to get in touch with our friendly support team.

How does Felt work?

How do I buy something on Felt?

How do I pay for my purchase?

How do I contact a seller?

How do I place feedback for a seller?

Where's my purchase?

Can I request a custom order?

Can I save favourite items or shops?

Can I tell a friend?