How do I use Paypal to receive payment?

To offer Paypal as a payment option, you will need to set up a business account at paypal.com. The type of account that you will need is a business account, as a personal account does not offer guest payment and can lead to unexpected holds on incoming payments. (There may be several questions from Paypal about setting up buttons etc on your website – you don’t need to do this, this is for people setting up their own website.)

There are no Felt fees associated with using Paypal, however Paypal does charge transaction fees, which are outlined here.

Once you have your Paypal account set up, you can enter it as a payment option on Felt by going to My Account » Payment Preferences (under Shop Admin). Under “Accepted payment methods”, tick the Paypal box, then enter your Paypal email address into the text field that appears under “Payment details”.

You can also tick “credit card via Paypal” as an option. This option is exactly the same as the regular Paypal option, but as not everyone is aware of what Paypal does, this ensures that your customers realise they can pay you by credit card using Paypal. (On Paypal, make sure you have guest checkout enabled.)

Paypal is a third party service so support requests regarding Paypal issues are best directed to the Paypal Help Centre. If you have questions about using Paypal on Felt, please contact us.