How do I contact a seller?

If you have an enquiry for a Felt seller, you can contact them through their shop using the “contact” link. You must be logged in to Felt to send or receive messages.

If you’ve made a purchase and wish to contact the seller, log in to your account and click on purchases in the top username dropdown menu. To the right of each item on the list you will find a speech bubble to contact the seller.

Please note that it is against Felt’s terms and conditions to use the messaging feature to exchange contact details (including email addresses, unless the transaction requires sending an electronic file) or to conduct a transaction that bypasses Felt’s checkout.

If there’s anything else we can help with, please contact us.