bobbiepene
163 items sold, 58 comments
(100.0% positive feedback)
163 items sold, 58 comments
(100.0% positive feedback)
Registered in Nov 2009
Located in Auckland
New Zealand
bobbiepene's shop
Hello and welcome. My name is Bobbie Pene and I want to thank you for your interest in my handmade jewellery and gifts.
I live in Auckland, New Zealand with my very patient and understanding husband, and three beautiful children. I have a post graduate diploma in Health Science and currently work in a management role as a registered nurse.
When I'm not being a mum, wife or nurse, I love playing with hot glass. Lampwork is an age old process used to create small glass art such as beads. Murano, Italy is the home of lampwork where glass was melted over an oil lamp (hence the name) to create miniature works of glass art. Today with modern technology the same techniques apply, but a propane/oxygen gas torch is used in most cases.
The design and color possibilities are endless, and there is so much experimenting to do. I use soft glass (soda lime) to create my lampwork glass beads. Because each bead is completely made by hand, each is unique and no two will ever be exactly the same. When a glass bead is complete, it will go straight into a digitally controlled kiln for several hours to anneal. Annealing removes stresses in the glass that are formed during heating and cooling. Annealing strengthens the bead and reduces spontaneous cracking. You can be assured that your bead/s will last a lifetime (with a little care of course).
When the lampworking muse fails, I head for my stash of beads and findings and get creative with jewellery. My jewellery designs are eclectic and incorporate a variety of materials and techniques. All these creations are made in my little garage studio.
**STORE POLICIES**
~Lay-Buy~
If you see something you love but just can't pay for it immediately, please message me. I am happy to put something aside for you for a maximum of one week with no deposit. If you pay a deposit of 20% immediately, I will hold an item for you for an agreed length of time pending the remaining balance to be paid.
~Commissioned Work~
I am happy to work with you to create a custom piece. Due to previous experiences I have had with customers requesting an item then not paying, if you accept an idea and price for a project, I will require a non-refundable deposit of 20% of the agreed price prior to commencing work. The balance will be due on completion of your commissioned piece.
~Alterations~
Please choose your sizing carefully at time of purchase. The item description will specify the dimensions of a piece. If you purchase something and realize it is too long/short/big/small when you receive it, then a small fee plus postage may be charged to alter it. Alternatively it can be returned within 7 days of receipt of purchase for a store credit, exchange, or refund.
~Returns~
I understand it can be challenging to know if something you see on the internet is indeed what you really want. I am happy to accept returns within 7 days of receipt of purchase for a store credit, exchange or refund of the purchase price less postage. Returned items must be unused and in original packaging. You are responsible for any return postage costs.
Should an item arrive damaged, please contact me within 7 days of receipt of purchase to arrange return of item, and repair, refund or exchange (a photo of the damaged item may be requested if not returning).
~Repairs/Faults~
I pride myself on attention to detail and superb craftsmanship however, I am only human. If you find a fault in one of my creations please email me and we can work together to resolve the problem. If an item has been exposed to undue stress (i.e. dropped), it can be returned for repair at a nominal cost.
~Disclaimer~
Any reference to other brands for example Pandora, Biagi, Troll, Chamilia and Swarovski are purely for descriptive purposes only. I do not claim to represent or sell on behalf of these companies.
I live in Auckland, New Zealand with my very patient and understanding husband, and three beautiful children. I have a post graduate diploma in Health Science and currently work in a management role as a registered nurse.
When I'm not being a mum, wife or nurse, I love playing with hot glass. Lampwork is an age old process used to create small glass art such as beads. Murano, Italy is the home of lampwork where glass was melted over an oil lamp (hence the name) to create miniature works of glass art. Today with modern technology the same techniques apply, but a propane/oxygen gas torch is used in most cases.
The design and color possibilities are endless, and there is so much experimenting to do. I use soft glass (soda lime) to create my lampwork glass beads. Because each bead is completely made by hand, each is unique and no two will ever be exactly the same. When a glass bead is complete, it will go straight into a digitally controlled kiln for several hours to anneal. Annealing removes stresses in the glass that are formed during heating and cooling. Annealing strengthens the bead and reduces spontaneous cracking. You can be assured that your bead/s will last a lifetime (with a little care of course).
When the lampworking muse fails, I head for my stash of beads and findings and get creative with jewellery. My jewellery designs are eclectic and incorporate a variety of materials and techniques. All these creations are made in my little garage studio.
**STORE POLICIES**
~Lay-Buy~
If you see something you love but just can't pay for it immediately, please message me. I am happy to put something aside for you for a maximum of one week with no deposit. If you pay a deposit of 20% immediately, I will hold an item for you for an agreed length of time pending the remaining balance to be paid.
~Commissioned Work~
I am happy to work with you to create a custom piece. Due to previous experiences I have had with customers requesting an item then not paying, if you accept an idea and price for a project, I will require a non-refundable deposit of 20% of the agreed price prior to commencing work. The balance will be due on completion of your commissioned piece.
~Alterations~
Please choose your sizing carefully at time of purchase. The item description will specify the dimensions of a piece. If you purchase something and realize it is too long/short/big/small when you receive it, then a small fee plus postage may be charged to alter it. Alternatively it can be returned within 7 days of receipt of purchase for a store credit, exchange, or refund.
~Returns~
I understand it can be challenging to know if something you see on the internet is indeed what you really want. I am happy to accept returns within 7 days of receipt of purchase for a store credit, exchange or refund of the purchase price less postage. Returned items must be unused and in original packaging. You are responsible for any return postage costs.
Should an item arrive damaged, please contact me within 7 days of receipt of purchase to arrange return of item, and repair, refund or exchange (a photo of the damaged item may be requested if not returning).
~Repairs/Faults~
I pride myself on attention to detail and superb craftsmanship however, I am only human. If you find a fault in one of my creations please email me and we can work together to resolve the problem. If an item has been exposed to undue stress (i.e. dropped), it can be returned for repair at a nominal cost.
~Disclaimer~
Any reference to other brands for example Pandora, Biagi, Troll, Chamilia and Swarovski are purely for descriptive purposes only. I do not claim to represent or sell on behalf of these companies.
