If you can't find the answer to your question in the menu on the right or in the list below, please contact Felt admin.

I've registered but I haven't received my password, what do I do?

Your registration email may have intercepted by a spam or junk mail filter on your email account. If you are able to retrieve it, you will need to add Felt to your address book or list of friendly senders to ensure that you receive any future notifications. You may have to log in to your webmail to access your spam folder.

If you can't find your registration email in your junk mail or spam folder, please contact Felt admin.

How does Felt work?

Anyone living in New Zealand can sell their work on Felt. When an item is purchased, both the buyer and seller receive notification emails containing the details they will need to complete the transaction. Fees and commission are deducted from the seller's prepaid account and the transaction takes place between the buyer and seller directly.

How much does it cost to sell on Felt?

Each listing costs a flat fee of 50 cents, and lasts for four months. The fee is automatically deducted from your account when you submit your listing. When your item sells, the 5% success fee is also deducted automatically from your account. If your item hasn’t sold after four months, the listing will expire and you‘ll need to renew it.